How to use the product

  • Air bubble in the suppository

    When we first make the suppository, we must leave a small air space on the top to facilitate sealing. Therefore, the suppository is not 100% full. there is a small air space on the top. Otherwise, the suppository cannot be sealed. In summertime, due to hot weather, suppositories can be melt duri...
  • Can I use a NeuEve suppository like a balm for my dried and itchy skin?

    Unlike the NeuEve vulva balm cream that has only fat-soluble nutrients, the NeuEve suppositories has both water-soluble and fat-soluble nutrients like a multivitamin pill. For example, the B group of vitamins and vitamin C are water soluble, but vitamins A, D, E, and K are fat-soluble. The NeuE...
  • Can NeuEve relieve my atrophy quickly?

    "I am 70 and am going to get married, again, after 20 years, to a younger man. So I am in trouble. Give me advice. Tell me what I need. Please. Thank you." At 70 and not sexually active for 20 years, you may have aging-related vaginal atrophy. It is a shrinkage of the vaginal tissue. Due to tiss...
  • Do I apply the cream outside or inside the vagina? Can I use it more than once a day?

    You can use the cream any place you have a discomfort. For example, some customers use it on the face to relieve eczema. However, if you are also applying a suppository deep inside the vagina, you do not need to apply the cream inside because it is redundant. You can use it outside where the su...
  • How to clear BV or AV with NeuEve Gold, Silver, or Silk suppositories or cream?

    Is BV different in postmenopausal women? BV in postmenopausal women often coexists with vaginal atrophy (atrophic vaginitis).  Vaginal atrophy causes a reduced resistance to infection, including bacterial vaginosis (BV), aerobic vaginitis (AV), and yeast. In a reproductive-aged woman (age 15-45...
  • How to keep the product from melting in the summer or during travel?

    Melting during shipment NeuEve is designed to melt at the body temperature. Thus, it will become soft or melt when the temperature becomes hot. Common places that may overheat are inside a car or mailbox under the sun. The temperature may reach over 150 degrees. At this high temperature, ingredi...
  • I have moved up to the Silver/Gold. What can I do with the leftover Silk/Silver suppositories?

    Silver is 3x more concentrated than Silk, and Gold is 3x more concentrated than Silver in the nutrient concentrations, but if you use the latter 3x more frequently, it should be as good as the former because it would deliver the same amount of nutrients. Right? But this is only true in theory. I...
  • I just received the cream. It is as hard as rock. It is not creamy at all. How can I use it?

    Thank you for reaching out. We understand your frustration. Let me explain. The product is sensitive to temperature. Maybe the outdoor temperature becomes cooler when weather is approaching winter. During shipment, the product might have been exposed to cold temperature that made it harder. Th...
  • I see you recommend supplements. Can taking supplements alone reverse vaginal atrophy?

    This is a good question. Theoretically, nutritional supplements can relieve many illnesses related to nutritional deficiency. For example, taking supplements, like calcium and vitamins D3-K2 pills, can reverse osteoporosis. For aging-related outcomes, taking supplements helps improve the recove...
  • Refrigeration vs. freezing

    NeuEve is designed to melt at the body temperature. Shipping in the summer is a challenge. This summer is hot. Some areas have reached triple digit temperatures. When customers in the hot areas receive NeuEve products, these products may be either completely melt or become too soft to be used ri...