I felt burning after using BV Clear. What should I do?
The BV Clear is a strong formula designed for clearing BV. The trade-off is that older women after menopause may feel burning due to vaginal atrophy. Thus, we do not recommend postmenopausal women to use BV Clear. If they have BV, they can treat it with milder products. This article is helpful: I...
I felt burning after using NeuEve Silk and cream. What should I do?
Vaginal tissue becomes sensitive when it is severely atrophied, inflamed, or injured. It can be sensitive to anything, even to water. Even though NeuEve delivers natural nutrients, like vitamins, and nothing is harmful, many women may be sensitive to these nutrients. Therefore, we have developed ...
I felt burning after using the NeuEve balm cream. What should I do?
Thank you for reaching out. We understand your frustration.
The burning may be caused by an overapplication of the cream. Some customers might be too eager finding relief to read instructions before using the product. If you had read instructions before use, you would have known that you should ...
Irritation after using NeuEve Cream. Is this an allergy?
The irritation is a normal reaction after using the NeuEve cream in excessive amounts. This is how the product is designed. If you read the instructions carefully, you will notice that overapplication can cause irritation. Maybe you have used a tiny amount as recommended, but if you are a sensiti...
I used Silk for several months and it was OK, but recently I start to feel burning.
Thank you for sharing your experience. We understand your frustration.Let me explain. The sensitivity to treatment products may be caused by one of the following conditions:1) Thinning of the vaginal lining due to severe atrophy (no breakage)2) Injuries of the vaginal lining (breakages or presenc...
The Silk is OK inside but why does it cause burning as it exits my body?
When the suppository is inside you do not feel discomfort because the pH (acidity) of the product is the right pH inside.
However, when the melted liquid leaks out, it may cause a burning sensation to the outside skin.
The normal pH inside the vagina is mildly acidic like pH 4.0, but the pH out...
Why women with vaginal atrophy are sensitive to treatment products?
Healthy skin is a good protective barrier. You can put salt on it without feeling pain.
However, if your skin has an open wound, the protective barrier is broken.
If you put salt on the wound, you will feel pain. You may feel pain even if you put water on it.
Likewise, an atrophied vaginal lin...