Your cream jar sealing is incomplete. The cream becomes defective as it has small bubbles with a darker color.

In the first place, our salve is resistant to oxidation due to the antioxidants that include the formulation. So, if it’s not sealed perfectly, that doesn’t mean the product is damaged or defective. The small bubbles are perfectly normal and the color is exactly what it should be. Rest assured, there's absolutely no issue with your Salve.

As for the packaging, sometimes small droplets can splash to the edge of jar during the filling process. This might prevent the sealing disc from closing completely, but don't worry, this is something we've anticipated. To add an extra layer of protection, we include a sealing sticker on the box of each jar. This means that even if the seal isn’t perfect, the salve is well protected by its sealed packaging box.

The salve is in perfect conditions and ready for you to use. More than a thousand of our customers are using it without any problems, and I’m sure you will too.

Aug 4, 2025

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