Thank you for your inquiry.
We understand you may have questions about why your refund was issued as store credit. Our policy is designed to balance customer satisfaction with product safety.
For unopened and unused items, we offer a cash refund because these products can be safely restocked. However, once an item is opened or used, it cannot be restocked for safety reasons. In such cases, issuing a cash refund would mean we lose both the product and the opportunity to continue serving you.
To ensure you still have a positive experience with us, we offer a full refund in store credit for opened or used items. This way, you can choose from our wide range of products designed to promote health and wellness for women across different age groups.
We appreciate your understanding and are here to help if you have any further questions.
Thank you for being a valued customer!