We’re sorry to hear Silk didn’t work as expected, and we want to help figure out why. Based on what you’ve shared, here are the most common reasons and solutions:
If you felt burning/irritation:
Some women with extra-sensitive tissue need to start slower. We have gentle tips to ease this transition.
If you saw no improvement:
Severe vaginal dryness often needs more than one product. Think of it like trying to put out a campfire with just one bucket of water - sometimes you need a different approach.
If your product melted in transit:
Summer heat can affect the suppositories, but we have simple tricks to restore them to perfect condition.
Here’s the good news:
NeuEve has helped over 100,000 women - even those with radiation-induced atrophy that didn’t respond to other treatments. Your situation might just need a small adjustment in how you use the product.
We truly believe in this solution and want it to work for you. Would you like us to:
- Suggest a personalized usage plan?
- Recommend complementary products?
- Help troubleshoot the specific issue you’re facing?
You’re not just a customer to us - you’re someone we want to help find real relief. Let us know how we can support you further.